Getting Started & Subscription
How does the subscription work?
We offer a single, comprehensive Annual Plan (£49.99) designed to support you throughout your entire property journey. Finding the perfect area and navigating the housing market isn’t an overnight process. Your subscription gives you 12 full months of uninterrupted access to our complete suite of tools and data, giving you the time and peace of mind to research at your own pace without the pressure of a ticking clock.
How easy is it to manage my subscription?
We hate “gym membership” style setups that are impossible to leave. You remain in complete control of your account. You can manage or cancel your annual renewal instantly from your account dashboard with just two clicks. No phone calls, no hidden hurdles, and no questions asked.
What is included in my access?
Your plan unlocks the absolute full power of the platform, giving you everything you need to search with confidence. This includes our advanced Pro Tools:
- Smart Match Filter: Tell us your criteria (e.g., “Within These Price Levels + Low Crime + Child Rich Area + Low Flood Risk“), and we highlight the areas that match.
- GPS Navigation: A single click to centre the map on your current location. Essential for exploring on the go with your mobile phone.
- Printable Area Reports: Download comprehensive PDF summaries of any local district so you can take the data with you to viewings.
- Highlighted Best and Worst: We clearly highlight the highest-rated and most challenged towns and villages, complete with the underlying reasons why.
The Data & Maps
Where does your data come from? We do not use guesswork. We aggregate official, verified data from trusted UK bodies, including:
- Police.uk (Crime statistics)
- Ofsted & Department for Education (School ratings)
- The Environment Agency (Flood risks and landfill sites)
- Public Health England (Radon and air quality)
- CQC (Care Quality Commission) (Healthcare ratings)
- Ofcom (Broadband and mobile coverage)
How often is the data updated? We are continually syncing with our data providers. If a school’s rating changes or new crime stats are published by the police, our maps reflect that update as soon as the data is released publicly.
Can I use Know Your Area on my phone? Yes! Our website is fully optimized for mobile. We know that house hunting happens on the go. You can pull up details about the neighbourhood on your phone while you are parked outside the property you want to view to check the stats instantly.
Troubleshooting
Why does an area look “Red” on the crime map? Don’t panic! A “Red” area often indicates a busy high street or town center where footfall is high. We recommend zooming in to the specific residential street you are interested in. Often, a quiet cul-de-sac can be “Green” (Safe) even if it is near a “Red” (Busy) town center.
I can’t find a specific new build postcode. New build postcodes can sometimes take a few weeks to register in national databases. If you can’t find the exact postcode, try searching for the street name or the nearest existing postcode to get an accurate picture of the surrounding area.
Support
Still have a question? We are real people, and we are here to help. Email us at: contact@knowyourarea.co.uk We aim to reply to all queries within 24 hours.